Services
Eastern Capabilities
ARTIFICIAL INTELLIGENCE
Major applications and workflows now integrate AI capabilities, with Generative AI proving its value across diverse industries. It autonomously creates content, generates data, and enhances cyber recovery solutions, driving innovation and efficiency. Benefits include leveraging data for breach identification, operational optimization, improved customer experiences, risk management, innovation promotion, and content customization.
What Eastern Offers/What We Do
Our AI solution is built on a Validated Design for GenAI, utilizing top-tier GPU Acceleration, Compute, Network, and Storage infrastructure. The AI Platform includes purpose-built hardware with a pre-configured software stack, featuring containerized deployment. This AI-ready infrastructure is crafted to provide scalability, high performance, support for multi-node training, and collaborative development features. These components work harmoniously to simplify and expedite the entire AI development and deployment process.
CLOUD SOLUTIONS
Choosing the right cloud platform and services is crucial for supporting application workloads and ensuring flexibility, cost efficiency, and performance that align with current and future needs. Different cloud options offer distinct advantages:
Private Cloud:
- Provides dedicated and exclusive computing resources for heightened control and security.
- Allows customization to meet specific requirements, ensuring optimal performance and resource allocation.
- Facilitates compliance with industry regulations and data privacy standards.
- Ideal for enterprises with sensitive data, stringent regulatory requirements, or those requiring a more controlled IT infrastructure.
Multi-Cloud:
- Distributes workloads across multiple cloud service providers for enhanced flexibility and resilience.
- Avoids vendor lock-in and optimizes performance and cost efficiency for specific applications.
- Accesses diverse features and innovations from different cloud providers.
- Improves disaster recovery capabilities with redundant storage across multiple platforms.
Cloud Services Providers (CSPs):
- Offers a straightforward and highly customizable cloud infrastructure platform.
- Provides a user-friendly experience with transparent pricing for deploying and managing virtual servers, storage, and other resources.
- Emphasizes high-performance computing with SSD-based storage and a global network of data centers.
- Appeals to developers, businesses, and IT professionals seeking a reliable and customizable cloud infrastructure solution.
Organizations can tailor their approach based on data sensitivity, regulatory requirements, and specific IT infrastructure demands to create a secure, efficient, and adaptable IT ecosystem.
EDGE
Edge computing minimizes delays and enhances performance by processing data closer to its source, typically at the network edge where data initially enters the infrastructure. This approach enables real-time decision-making by deploying technologies locally to analyze and respond to data, reducing latency and the reliance on centralized data centers. At this boundary, data traffic is monitored, filtered, and controlled to ensure security, optimize performance, and enforce policies.
The combination of various edge solutions, devices, infrastructure and networks can work collectively to deliver the following benefits:
Edge Computing:
- Reduced latency: Edge computing processes data closer to its source, leading to faster response times by minimizing data travel time.
- Bandwidth optimization: Edge computing lowers network congestion and optimizes bandwidth by reducing data transmission to centralized servers.
- Improved reliability: Decentralized processing enhances reliability by avoiding single points of failure, ensuring continuous operations during network disruptions.
- Enhanced security: Edge computing offers localized security measures, protecting sensitive data from potential threats during transmission.
- Scalability: Edge computing enables distributed processing, allowing systems to easily scale to meet growing demands without overwhelming centralized infrastructure.
AI:
Optimizes algorithms for efficient data analysis, improving overall system performance.
Private 5G Networks:
Provide fast, reliable, and secure communication with low latency, ideal for applications like smart factories and healthcare.
Content Delivery Networks (CDNs):
CDNs cache and deliver content from edge servers located closer to end-users, reducing latency and improving the performance of web applications, streaming services, and other online content.
Mobile Edge Computing (MEC):
MEC integrates computing resources into the Radio Access Network (RAN) of mobile networks, enabling services like content caching, real-time video analytics, and low-latency applications for mobile users.
DIGITAL WORKPLACE SOLUTIONS
The Digital Workplace revolutionizes traditional work environments into technology-driven spaces, enhancing overall productivity and collaboration. By integrating digital tools, it empowers employees to work seamlessly from anywhere, fostering flexibility, remote work, and improving efficiency.
- Accelerated Virtual Desktop: Users access virtualized desktop environments hosted remotely instead of on local devices, facilitating access to applications and data from anywhere. Centralized data centers ensure data safety, simplifies IT management, and is scalable for changing needs. GPU accelerated VDI meets graphics demands, enabling rapid provisioning of virtual workstations with a user experience rivaling physical PCs.
- PC as a Service (PCaaS) simplifies managing end user computer hardware needs. It operates on a subscription model covering devices, maintenance, updates, and support, ensuring access to up-to-date, well-maintained devices, reducing total cost of ownership. Moreover, it offers scalability, allowing organizations to easily adjust the number of devices as their needs evolve.
- Unified Endpoint Management (UEM) integrates various management tasks, including device provisioning, configuration, security enforcement, and application deployment, across different types of endpoints such as smartphones, tablets, laptops, and desktops. UEM solutions streamline device management processes, improve security posture, and enhance user productivity by providing centralized control and visibility over all endpoints from a unified console.
- Mobile Device Management (MDM) and Mobile Application Management (MAM): MDM is a security management solution that enables organizations to control, secure, and manage mobile devices such as smartphones and tablets. It involves configuring device settings, enforcing security policies, and remotely monitoring and managing devices, where as MAM focuses on managing and securing mobile applications rather than the entire device.
- Contact Centers/CCaaS play a vital role in driving customer satisfaction, operational efficiency, and business success by providing a scalable, centralized platform for delivering exceptional customer service and support, valuable data insights, and cost savings. CCaaS is a cloud-based service that provides business with the tools such as CRM, IVR and ACD’s along with the infrastructure to manage their customer interactions.
- Collaboration/Unified Communications as a Service (UCaaS) is a cloud-delivered unified communications model – owned, operated, maintained, and delivered by the provider -that supports six communications functions:
- Enterprise Telephony / Digital PBX
- Meetings (audio/video/web conferencing)
- Enhanced Voice Mail Services (email/eFAX)
- Instant Messaging and File Sharing
- Mobility – Work Anywhere
- Cloud Integrations/Directory Services
- Security – Users benefit from robust security measures, including Single Sign-On (SSO) for streamlined access, Identity Access Management (IAM) for centralized control, and automated provisioning for efficient management. Threat detection and prevention tools, encryption techniques, and Multi-Factor Authentication (MFA) bolster protection against cyber threats. Regular audits ensure compliance and mitigate risks.
SECURITY
Security encompasses implementing measures to safeguard a computer network and its data, ensuring integrity, confidentiality, and availability. This includes hardware, software, policies, and practices to defend against threats. A comprehensive security environment strategically integrated into your infrastructure is essential, offering a full range of Zero-Trust security solutions to secure endpoints for a modern, Zero Trust-ready IT environment. An effective network security strategy combines these elements to fend off cyber threats, requiring ongoing monitoring and updates. Our focus is on protecting systems, networks, and data from unauthorized access or cyber threats, ensuring information confidentiality, integrity, and availability.
Key Solutions:
- Cyber Recovery (CR):
- Focuses on preparing organizations for cyber threats and ensuring quick and effective recovery.
- Safeguards critical data and systems from cyberattacks, ransomware, and malicious activities.
- Proactively isolates and protects data backups, ensuring integrity and availability.
- Fortifies resilience against cyber threats, reduces the impact of data breaches, and maintains operational continuity.
- Secure Access Service Edge (SASE):
- Merges network security with wide-area networking for cloud-centric needs.
- Combines security services into a unified cloud-based platform.
- Delivers secure and scalable network access to users, regardless of location.
- Simplifies network architecture, enhances performance, and improves security.
- Extended Detection and Response (XDR):
- Creates a holistic threat detection setting by analyzing and correlating data from multiple sources.
- Provides a unified view of security incidents across the entire IT environment.
- Centralized monitoring, detecting, and response systems minimize threats and reduce incident response time.
- Integrates various security technologies, using advanced analytics and machine learning to prioritize alerts.
- Identity and Access Management (IAM):
- Strengthens security, ensures compliance, improves operational efficiency, and enhances user experience.
- Mitigates risks, optimizes costs, adapts to organizational changes, and centralizes control.
- Delivers customization and a holistic view of access controls to safeguard sensitive information.
- Streamlines user provisioning and de-provisioning processes, automates routine user access management tasks.
- Provides secure, yet convenient, access with Single Sign-On (SSO) capabilities, reducing the need for multiple passwords.
- Monitors user activities with adaptive authentication, supporting collaboration across diverse platforms.
- Eastern partners with industry leaders such as Cisco, Palo Alto, SentinelOne, Crowdstrike, Okta, Fortinet, and Cisco Duo to architect customized solutions meeting each customer’s unique needs.